Be Both Campaign

Year 2021
Client Vaxa Life
Project Codename Chapman
Technologies Amazon
ICP-Driven Campaign for Category Differentiation

Category differentiation in the supplement market is brutally difficult. Every brand claims to be better. Most are not meaningfully different. The buyers who find and stick with a premium product like Orlo do so because they have a specific set of values, and those values need to be reflected back at them before they will engage.

The “Be Both” campaign for Orlo was built on a deep understanding of the target ICP’s psychographics. These were health-conscious, ecologically aware, practically minded consumers who were tired of making trade-offs between efficacy and sustainability. The campaign’s central insight was simple: the word “and” is more persuasive than the word “or.”

Spanning Amazon display advertising and a redesigned Amazon Brand Store, the campaign delivered positioning built around Orlo’s genuine competitive advantages: potency without compromise, algae-based sustainability with pharmaceutical-grade bioavailability. The copy addressed the specific objection handling points that prevented conversion, including lingering consumer skepticism about non-fish-oil omega-3 sources.

The campaign expanded Orlo’s share of voice in a competitive Amazon category and contributed to measurable gains in conversion rate and customer retention for a brand with a compelling story that had not yet been told with enough precision.

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